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Member Support Services

Make the Most of Your Plan

From important information to useful tools, find everything you need to stay informed and take advantage of your coverage benefits.

 

Know your rights

Member Rights and Responsibilities

Understanding your rights and responsibilities as a plan member can help you and us make the most of your membership. 

Explore our new website

See What's New

We've made strides to help give you a new seamless digital experience. See what's new with our latest website updates.

Help and Support topics

Payments and Accounts

Find all the information you need to know how to pay bills, get support, and access all of your plan benefits.

Mental Health and Substance Use

Caring for your mental health is just as important as caring for your physical health. Don’t worry—we’re here to help.

Member Rights and Responsibilities

Members have a right to know what to expect and also what we expect from them.

Insurance Basics

Health insurance is a kind of insurance coverage that covers medical expenses for illnesses, injuries, and medical conditions.

Grievances and Appeals

Find out how to file grievances and appeals, request coverage decisions and determinations, and more.

Consumer Protections

Learn about certain protections as well as what to do if you feel you have received a surprise bill.

Frequently Asked Questions

Have a question about how to use your EmblemHealth resources and tools? We've compiled a list of frequently asked questions from other members to help get the most out of your coverage.

Forms and Documents

Access the information and support you need to get the most out of your plan.

Contact Us

Get in touch with EmblemHealth customer service, sales team, insurance providers.
Your safety and health are our top priority. Stay up to date on coronavirus (COVID-19) here.

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© 2020 EmblemHealth. Todos los derechos reservados.

Toda la información provista en este sitio web es únicamente con fines informativos. No constituye asesoramiento médico y no debe sustituir a las consultas regulares con su proveedor de atención médica. Si tiene inquietudes sobre su salud, póngase en contacto con el consultorio de su proveedor de atención médica.

Además, esta información no tiene por objeto dar a entender que los servicios o tratamientos que en ella se describen son beneficios cubiertos por su plan. Consulte el acuerdo de membresía, el certificado de cobertura, el resumen de beneficios u otros documentos del plan para obtener información específica sobre su cobertura de beneficios.

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