Member Support Services

Find all the information you need to know how to pay bills, get support, and access all of your plan benefits.

Caring for your mental health is just as important as caring for your physical health. Don’t worry—we’re here to help.

Members have a right to know what to expect and also what we expect from them.

Health insurance is a kind of insurance coverage that covers medical expenses for illnesses, injuries, and medical conditions.

Find out how to file grievances and appeals, request coverage decisions and determinations, and more.

Learn about certain protections as well as what to do if you feel you have received a surprise bill.

Have a question about how to use your EmblemHealth resources and tools? We've compiled a list of frequently asked questions from other members to help get the most out of your coverage.

Access the information and support you need to get the most out of your plan.

Get in touch with EmblemHealth customer service, sales team, insurance providers.

New York State law requires all insurers and HMOs like EmblemHealth to provide their members and customers with notices that detail proposed rate increases for the coming year.