Renueve su cobertura de Medicaid

Usted tiene la cobertura que necesita. Asegúrese de conservarla. Cada 12 meses, o en la medida que cambien las circunstancias, usted debe renovar su elegibilidad de Medicaid o Child Health Plus para continuar con su membresía. Estamos aquí para ayudarle a completar el proceso de renovación de la manera más conveniente posible.

Renewing through the NY State of Health Marketplace

You need to renew your Medicaid coverage every year. You can call us at 1-888-432-8026 on weekdays from 8:30 am to 5 pm (excluding major holidays) or visit a facilitated enrollment site near you.

 

The NY State of Health (NYSOH) Marketplace will send you a letter or an email with your renewal date. Pay close attention to the date on your letter; you must renew by that by date in order to keep your coverage. You can typically renew 30 days from the date you receive your letter. Si no entiende la carta, podemos ayudarlo. Call us at 1-888-432-8026.

 

Watch the video below for more information.

Renewing through government agencies (HRA and LDSS)

You need to renew your Medicaid coverage every year. You can call us at 1-888-432-8026 on weekdays from 8:30am to 5pm (excluding major holidays) or visit a facilitated enrollment site near you.

 

The NYC Human Resources Administration (HRA) or your Local Department of Social Services (LDSS) will send you a letter or an email with your renewal date. Pay close attention to the date on your letter; you must renew by that by date in order to keep your coverage. You can typically renew 30 to 60 days from the date you receive your letter. Si no entiende la carta, podemos ayudarlo. Call us at 1-888-432-8026.

 

Watch the video below for more information.

¿Qué sucede si no recibí mi aviso de renovación?

Si no recibió el aviso de renovación, llame a los siguientes números para obtener asistencia:

NYC HRA: (888) 692-6116
DSS del condado de Nassau: (516) 227-7474
DSS del condado de Suffolk: Este del condado de Suffolk: (631) 852-3710
Oeste del condado de Suffolk: (631) 854-0555
DSS del condado de Westchester: (914) 995-3333
Mercado NYSOH: TEL.: (855) 355-5777
TTY: (800) 662-1220
Por internet: www.nystateofhealth.ny.gov

Preguntas frecuentes

Los correos de Medicaid no pueden reenviarse. Tiene que cambiar su dirección en la oficina de Medicaid o a través del Mercado NYSOH; de lo contrario, no recibirá su aviso de renovación de Medicaid.

It's important to renew the same way you enrolled.

If you live in New York City and:

  • enrolled through the Human Resources Administration (HRA), you can renew in person or by mail.
  • enrolled through the New York State of Health Marketplace (NYSOH), you can renew online, in person or by phone.

If you live in Nassau, Suffolk or Westchester counties and:

  • enrolled through the Department of Social Services (DSS), you can renew in person or by mail.
  • enrolled through the New York State of Health Marketplace (NYSOH), you can renew online, in person or by phone.
  • You will have to reapply for Medicaid the same way you enrolled.
  • If you lost coverage due to a change of income you may be eligible for EmblemHealth’s Essential Plan.
  • Podemos ayudarle. Call us at 1-888-432-8026 on weekdays from 8:30 am to 5 pm (excluding major holidays).

Important note

If you do not submit your completed renewal form by the due date,
you may lose your coverage.

Please visit one of our several Neighborhood Care locations where our staff can assist you with your renewal.